BOOST Your ERP Podcast

BOOST Your ERP Featuring Jennie Hoffman, AccountingDepartment.com

January 20, 2023 Chrissy Allard
BOOST Your ERP Featuring Jennie Hoffman, AccountingDepartment.com
BOOST Your ERP Podcast
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BOOST Your ERP Podcast
BOOST Your ERP Featuring Jennie Hoffman, AccountingDepartment.com
Jan 20, 2023
Chrissy Allard

In this episode, we take a look at some of the best practices when it comes to accounting. We invited Jennie from AccountingDepartment.com to talk about what her view is from the accounting side of an ERP.  

Show Notes Transcript

In this episode, we take a look at some of the best practices when it comes to accounting. We invited Jennie from AccountingDepartment.com to talk about what her view is from the accounting side of an ERP.  

Speaker 1: 0:00

Welcome to the Boost Your ERP podcast. Today we have on Jenny Hoffman from accountingdepartmentcom. As with all of our podcasts, this really is designed for you, as Nesweet users, to have insight to our Nesweet ecosystem, the different processes that people use, best practices, things like that. We've dealt with accountingdepartmentcom. We've had shared customers and we've had great experiences. Today we wanted to bring on Jenny to really talk about what her view is from the accounting side when it comes to Nesweet and that. Welcome, jenny. Welcome to the podcast.

Speaker 2: 0:40

Thank you for having me.

Speaker 1: 0:43

Let's get started with just a little bit about you. Why don't you just give a little background about yourself first, and then about accountingdepartmentcom? Sure Love to.

Speaker 2: 0:53

I live about 30 miles southwest of Chicago. I grew up in Southeast Wisconsin and pretty much stayed in this whole area my entire life. I went to college at Northern Illinois University. That's where I graduated from and received my CPA from there shortly afterwards.

Speaker 1: 1:12

Oh, cool, cool. So you're Husky. Is that Husky?

Speaker 2: 1:16

Yeah, at the time we're not very good in football, but they've reclaimed that, yeah, great little program there. We proud now.

Speaker 1: 1:23

Yeah, cool. So how about accountingdepartmentcom? Tell me a little bit about them.

Speaker 2: 1:28

Yeah, So I've been with accountingdepartmentcom now for about 11 years. We started out as a Quick Book Shop So we did business outsourcing, So mostly your bookkeeping and controller outsourcing services And in the last two, three years we decided to go into Nesweet and really open up our opportunities to work with clients that have ERP systems, larger systems and just Quick Books.

Speaker 1: 1:55

Got it Cool. So how did you get into the industry? How did you like one get into accountingdepartmentcom? How'd you get into being a? Tell me a little bit about that.

Speaker 2: 2:06

It's actually funny because I, If you know knowing me, I went to college actually to be in marketing, which is actually really funny. So I was at Northern and one of my really close friends was in the accounting program And to be anything in business you have to take accounting And as an undergrad, And so she had to take the accounting qualifying exam to get into the accounting program And so I said I would help her. I had two years of accounting from high school. So, we studied together and I helped her and we took the test together and I passed it when a lot of people didn't, and I thought, well, maybe that's what I should be doing. I really enjoy it and I like actually like teaching it, and so I changed my major to accounting after that.

Speaker 1: 2:47

Oh I can say there's probably not a lot of people that went from marketing to accounting and did that successfully.

Speaker 2: 2:54

It was a great high school and college was marketing. But you never get to see in marketing.

Speaker 1: 3:01

So what did you do after college then? So you get into accounting and go in. So tell me about that. What did you do then?

Speaker 2: 3:07

Yeah, finished up, went, like a lot of people do, straight to public accounting. They kind of groom you for that.

Speaker 1: 3:13

Yeah.

Speaker 2: 3:14

And I was in public accounting for about nine years And then decided I didn't want to be a partner in a public accounting firm That just wasn't for me And went to work for an industry and for a privately owned company and with their controller for seven years And it was. I wish I already had the experience to work like in a business before they're auditing a business, because I learned so much more about how a business operates And then just coming in and doing an audit And then after about seven years of that I was starting to get bored because it's the same thing every day.

Speaker 1: 3:48

Yeah.

Speaker 2: 3:49

I liked a lot of the aspects of public accounting.

Speaker 1: 3:51

Yeah.

Speaker 2: 3:52

Of meeting new people, being in different places, and so I found accountingdepartmentcom and it was like it was literally a perfect match for me, because I had my accounting background. I'm able to utilize that, challenged with different industries, different clients, and it's something different every day. So while it's still accounting, it's every day can be different.

Speaker 1: 4:15

So, going back to, I'm curious. So what did you learn being a public accountant? What did you take away from there?

Speaker 2: 4:23

Honestly, the confidence is a piece of that, because you're in somewhere different. You really don't know. Yeah, you know accounting rules, but you don't know how it actually all works in real life until you go in. And one of the biggest takeaways, honestly, for me from public accounting I had a partner I worked with a lot. And we were in a client one day And we were going over their end of engagement results and talking to them about the findings and going through the reports And he was the partner that was like a third year And, as he's telling them things, they kept looking to me like looking for that head mad, looking for that insurance. I could tell when they didn't understand something and I would try to like rephrase it to something that they could understand. And when we left, the partner pulled me aside and said don't lose that. And I was like, lose what He's like you relate to people. And he goes your that skill set will serve you well. And he's like so don't be afraid to like be that relatable with people. And so that was probably out of my whole experience there, because it is hard in public accounting, very demanding, but I always went into engagements where I got to know the people that I was working with.

Speaker 1: 5:36

Yeah, and I spent a couple of years at an accounting firm early part of my career And the one thing I took away from it is learning the language of business. When you work in an accounting firm, a public account and it's the business of business and just understanding so much and the value and there's great value in public accounts and just knowing that detail of business And when you get that right partner or the right account that you're working with that and understand that business and apply that and really have that bridge between those two worlds, that's really, it's really valuable, such a great relationship when you get that built up, so that's really cool. So so you did the public and went to be a controller. What did you learn as a controller?

Speaker 2: 6:31

There was a whole lot more about running a business than accounting.

Speaker 1: 6:35

Yeah, yeah.

Speaker 2: 6:36

So I as the. it was a small company, so I was responsible for not just accounting but HR in some facilities, and so I learned a lot about, before you recording an invoice, what goes into that, what happened before that, that occurred, collections, making those hard decisions about when there's seasonality in a business or when that big project that we thought we were gonna get we didn't get. How did we adapt and how do you pivot from that? So, it was. I learned a ton being there. It was probably, on experience-wise, more beneficial probably than public accounting. If I could have flipped them, it probably would have meant more.

Speaker 1: 7:19

Yeah, that totally makes sense, Cause also then as a controller with a public account and dealing with a controller, you're just focusing on finances. As a controller, you're being forced to interact with every department and how to interact with each department and personalities within as well. So, yeah, so then you go to accountingdepartmentcom. So what was that transition like? What was the first thing that really stood out to you on that?

Speaker 2: 7:46

Well, first it was I mean, i've been here for a long time that there was really an opportunity to work remote and it was real.

Speaker 1: 7:53

You know they had a lot of work from home job back in that time that weren't real.

Speaker 2: 7:59

And we are, because we've always been 100% remote. We're incredibly disciplined. There's a lot of procedures in place for us to be successful, so we have the same messaging, so we communicate. We see things the same way, we name them the same way. So the first thing I noticed was just an abundance of processes. That taught me how important those processes are with pretty much everything you do.

Speaker 1: 8:24

Yeah, yeah. Definitely applicable outside, even of work, but That's super cool And I can see that. You know, and as we've grown as a company, those processes when you're a smaller company you can get away, you know with, but when you just got all of those and different people that are coming in and have account, you know just those processes are.

Speaker 2: 8:45

It's not optional you know to do it professionally you know. It ensures our accuracy but also our high. You know what we demand of ourselves a high quality of work, because everybody we know what's acceptable and what isn't acceptable.

Speaker 1: 9:00

Yeah, yeah, totally. So what type of clients do you guys normally deal with? You know, is there a certain vertical or size?

Speaker 2: 9:07

There is. That's a good question, because we used to be really industry agnostic and we are still to that extent where we have all different types of industries that we work with but we internally have silos. So if you are, you know, warehouse supply, you're in one silo. If you're a law firm, you're in a different kind of silo. So that way the controllers who work with clients, they're really more industry specific.

Speaker 1: 9:34

Yeah, and to me, what I've always found is that you know, in our industry, coming into Nesweep people like, oh hey, we're a warehouse distribution, do you do a lot of that, or service or what have you? Or like we only want to work with somebody that's done service. And to me it's always been part of an education process, because what's really interesting is there's truth. Have you worked in a vertical? and there's just certain things that you can't fake, nor would you want to fake, but you're just like boy. I need to understand that. But one of the benefits I've always found is that we do work in so many different verticals And as we process, engineer and solution design and bring things to the table, there's so many times where I have background in service and I'm doing it with somebody in a warehouse distribution, i'm like have you thought about doing this principle from service? and like what are you talking about? I'm like if you go to a service industry, they do this. Can you go ahead and model that? And it's like boy, i've never thought about that. So to me there is some truth to having experience in that vertical, but also we're like industries in some ways and that you do deal with a lot of different verticals, that you can bring those things to the table and say, hey, why don't you look at it from this perspective And, as we all know the last two or three years, especially that product companies are adding services, service companies are adding products, and how do you? our subscriptions are things of that nature, and it really is a blending of those verticals. So it's really interesting, so okay, so I guess the next question I have for you, the first really like technical question, is what was the best technology advice anybody ever gave you?

Speaker 2: 11:21

I was saying backup and document. I'm probably the first to It's painful as the documentation is how critically important it is. But, honestly, the best advice was probably don't assume you know everything about. Yeah, because not only especially in the counting space. I have to say, like probably more than ever, there's more counting technology than ever before. It's moving faster. You're seeing a lot more players in the market. With Netsuite, you're seeing a lot more add-ons, a lot more entities that come in and say, oh, we can connect to Netsuite and do this And being able to use that skill set of like I know, business processes. So I can talk to you and say, okay, but do you do this And give up this piece and trying to help find the one that does it right. That's what we think we do very well Because we have that experience. But just don't not making the assumption that because you're using one system and one thing that's not going to change, it's always changing.

Speaker 1: 12:25

What are some of the? you mentioned all the different technology and I agree there's a plethora. What are some of the good ones that you think of? I mean, we're buys, we're not sweet, but I'm like, doesn't that mean that? What are some of the things that you're seeing out? there is like technology. I'm like, yeah, this is kind of cool or worse out there.

Speaker 2: 12:43

So with NetSuite I mean because we're a quick bookshop and a NetSuite shop, So I have references for both It's more in like what they're trying to solve. So on the invoicing side, solving the clients, our clients, customers can see their invoices real time. Can see their history, can pay their bills pay by credit card change their payment information, all of that. So we have you know, biller Jean is really great. On the Quick Book side, versapay is a good one on the yeah, they're great Yeah. Bill payments, not just paying the bills but approval, routing, all of that. So we work really closely with billcom. We also work with Ramp. We have other partners and then the biggest one where we're seeing a lot more players is the expense reporting. And so you know with billcom and Divi's relationship, and then Expensify and Tally and Ramp has an expense app now and all of that can be built into NetSuite. So that's a question that I've been asked as well. Why this if it's in NetSuite? Sometimes it's a matter of what's actually more user friendly for you.

Speaker 1: 13:53

Do you?

Speaker 2: 13:53

really need all those people in. NetSuite if they can just log into another app and do what you want them to do. So, but there are so many different solutions out there.

Speaker 1: 14:04

You know, and that's a really good point And at times I've asked the same question as when you go to Sweet World and you walk to floor and you see Expensify, you see all these different third party products, i'm like, yeah, they're in the same room as NetSuite, who technically does the same thing. So what is it? I think that that's the one really good thing for those listening, that you know sometimes you know a NetSuite license isn't free, you know. So can you go with a different third party product that allows them to live outside with that and be really specific and specialize within that process? Because you know NetSuite is a monster of a product in a good way, that there's so much in that when you do, okay, i just need to focus on expenses Okay, do you need to be entered into this vast kingdom of NetSuite, when maybe you just really only need this aspect of it?

Speaker 2: 15:00

Exactly.

Speaker 1: 15:01

Yeah, and in VersaVe. You know we dealt with VersaVe for a long time and great staff and love working with them as well. So, yeah, i definitely love that. I see a lot, so okay. Next question, you know really is like what's some of the best business advice? So go back to your public accounting control or account. I mean, you've had the opportunity to see all of this, all these different businesses outside of technology. I mean, what's some of the best business advice you've seen or heard?

Speaker 2: 15:32

Like what I'm seeing too, and I don't know if it's just where we are as a company. There's a lot of professional organizations out there now. There's you know Vistage and EO and Young Entrepreneurs and there's just a lot out there for people to use. So where it bridges for us is like do what you do best. And so if you are, if you have a business and this is what you're doing and what you're passionate about accounting is most likely not what you're passionate about. So, let somebody who is passionate about it do that piece of it and let them synergize with you. Yeah, Talking to people, I think that's becoming more acceptable to say that I can't do it all and that we can bring in somebody else who can help us out. And it doesn't have to 100% be homegrown. That's probably like for business. Advice would be. Let a lot of people who know what they're doing best do that piece of it and find those good partners to work with.

Speaker 1: 16:28

You know, as you and I were talking in the past, that you know you don't know what you don't know. I know it's very cliche And when you do have those people like yourselves that know accounting very intrinsically, in that space there's going to be things that you're going to ask. And I've always said the mark of a great consultant in what we do is not spewing knowledge but asking great questions. And if you ever want to know a great question, you know great consultants. When they ask a question, everybody just stops and goes, oh, i've never thought about that. That's a really good point. And really getting to that, getting to those people that can ask those questions that really force you to say, boy, i don't have this process baked out yet, i'm not ready to implement or modify or do what I have to like, have that. And then to me, i found that the turnout to be really good advocates and in challenge, you know on that, but that takes trust, you know as well, to not be like, oh, you know, it's really developing that trust And over time you really got to know that So um, so okay. So then that with all these different people, you've learned all this different stuff Once that you know we all have our client list. Anybody who's worked you have a good clients is some not so great clients, stuff like that Usually, at least for my perspective. At times you just see it wow, they're really good because of this or they're doing that. What are the best people out there doing that from your perspective? when you're looking at like through my lens of accounting, what are the best people doing out there?

Speaker 2: 18:08

I think they are realizing that they don't know it all. I think the ones who are like saying, okay, I can connect with, like an accounting department to account, I can connect with GBO and maybe I already have NetSuite but I'm not using it like full list and looking to others to help in building that network, I think is what the best ones are probably doing.

Speaker 1: 18:31

Yeah, okay, and then, kind of alongside that, like I said, you don't know what you don't know unless you worked on that side. What would you tell somebody that, hey, from my side you guys don't see it, but from my side this is what I'm seeing. Is there anything that like jumps out that you're like, hey, this is something you guys could really learn from? Is there anything? That's a tough question.

Speaker 2: 18:56

I know I'm trying to think of anything else. That's a good one. I have so many different like partial examples.

Speaker 1: 19:07

I'm trying to get one, that's.

Speaker 2: 19:11

I think sometimes it's in that cross industry knowledge helps, like you were saying. Yeah, sometimes I have some clients that are in nonprofit and then clients that aren't. Then when you're in the nonprofit space you think nonprofit and there's times where there's some applicability of other things that you can plug in to make things work. I think of a really good example of that.

Speaker 1: 19:35

But in one the knowledge is in my thing. I'll share one just for my example is that in our industry, the one thing that in everything it's dollars, we're time, we're built for time and things of that nature is having really clear requirements before you really start going down a path was people is really efficient. The process of writing down what those requirements are really is therapeutic, because you're like, well, what about this or what about that? To me, going along with that is like writing. I know people don't have time to write down requirements, but they don't write down test cases. To me, when you're like I want to do this and like when we get it done with that script or what have you, we need to test this, this and this. To me, that's what has been so much of it. And like we're great at putting the nuts and bolts together to solidify a process or automate a process. We're here, we have ideas on how to do that, but so much of them. We need those requirements When people can start at the point of we've met with our team and this is what we want, and starting there is so efficient for us and, ultimately, for the customer as well.

Speaker 2: 20:59

Well, that's honestly my biggest net suite From QuickBooks to NetSuite. My biggest learning experience for me has been about that documentation and that requirements upfront. With QuickBooks there's not a lot to configure NetSuite. We had a client that was all on board, very involved with the process but didn't have the right people involved in your team. We had misses on how important some functionality was. That they said that's okay if it's two-step-three but it was really a requirement for step one. That was something like 100 percent being more direct about what those requirements are upfront, gathering them, making sure that they're coming in on that. It's probably for me, one of the most things I've learned with between those applications and moving to an ERP, it's how important all the different areas are to come together.

Speaker 1: 22:01

Yeah To me. And QuickBooks is a great product. We do NetSuite and there's fists for both. That's really one of the challenges that we see at times that you go from QuickBooks where this is how you use it There isn't five ways to do this or at scripting. And to me, when you move into that NetSuite world, they're like, well, what do you mean? Okay, well, if you don't like that process, you can do it differently. What does that entail? But it's really a different mindset to say, okay, now I've been let out to Pash or I can go all these different ways in this little scary at times, but it doesn't. Not everybody has that business analyst mindset to figure that out. So that's part of those things that people sometimes it's beneficial to learn a little bit of that BA mindset to the questions I should be asking how am I documenting When people talk about the five ways, why are you doing this, why are you doing that? And really, for those that really at times have a specific budget that they need to stay in, from our side it's just like okay, it can be really efficient, we'll help you where you need help, but we got to get to the end of the five ways before we bake that out, and sometimes that could be a little bit. It takes a little time and, like I said, time is money. So now that leads me to my next question is kind of like I don't care what it is about those expensive high billcom versus pay you us. We're all in the business of change management.

Speaker 2: 23:39

Yes.

Speaker 1: 23:40

You know, in that you know, and I know for my experience as much as the challenges of what we do is is managing change management. How do you guys do that? because I mean you really are, you're really helping people like totally change your business. So how do you? guys do that.

Speaker 2: 23:57

Yeah, and we were all we joke in implementation So we are Change kid. I mean, it's always difficult to be downright hard, sometimes right. So we have clients that come in that As much as they have gone through our Yeah, sales process, they know what we're about There are still clients who are like, oh, you're gonna change that?

Speaker 1: 24:18

Yeah, oh, you want to talk about that We've always done it this way. Yeah.

Speaker 2: 24:23

And I think it all comes down to communication. Yeah empathy piece that you talked about, of understanding why they did it the way they did it Yeah, Yeah and being able to bridge that to where you think it can go and where they can be.

Speaker 1: 24:36

Yeah.

Speaker 2: 24:36

I'm see the benefit of that. So, yes, this is how you've been doing it, but there's a huge benefit if you're doing it this way, and this is that benefit. Being patient Yeah, there's a lot of patients. You don't want to Not change and not move them along that path, but you also have some. You know, sometimes you have to say things a couple times or a couple different ways or show it.

Speaker 1: 24:56

So a lot of it's.

Speaker 2: 24:57

How do they need to hear it or see it.

Speaker 1: 24:58

Yeah, are they?

Speaker 2: 24:59

a visual, what you know? how are they need to hear it? and, yeah, we use a task management system, so we're, you know, putting milestones in front of the client. We're being as transparent as we can about yeah here's where we are. Here's where we're going. Yeah this is what it's gonna look like. We're very time intensive for a client when they first come aboard Yeah, a lot of questions, you know a lot of things that need to happen and then when they move on to our client services team, then it's a more recurring and it's more comfortable. But we're very upfront. You know, at first it's a lot.

Speaker 1: 25:32

It's a big mountain decline to find and and. To me and that's where you know We share, especially when I talk to our delivery team that does implementations and our managed applications team that takes over after that delivery That is always the the mindset that you have to remember that people had a full-time job before you asked them to change the system. And You know you have somebody who's probably really busy in their 40 45 hours a week to get everything done. I don't know anybody in the professional world This is I. You know I. I surf the web 20 hours a week. I don't know anybody who does this. So you have somebody who says that that compressed work schedule and now you're saying We're going to holy, you know we're gonna implement net suite or gonna implement this or that, that they have to do that On top of that 40 hour job that they do. That does cause a lot of friction and you know it takes a lot of time. So, yeah, i love a lot of things that you called out there and to me is getting that vision of why you know and you know I'm you and I talked in different times that you know, like salespeople, you know stuff for, like CRM, you know for people, that you know businesses, that they had a disparate sales force and they had quick books. They weren't attached. Now They're together. You know, and really the one of the things that we see that's been most effective with adoption of CRM is Really educating the salesperson on all the benefits of having a 360 degree view of that. Okay, well, do you know that you can go in and see support cases, you can see whether that has been delivered, you can see where that sales order is and you can see all that data? You know in one system. You know, but it does take effort, but there is a payoff, you know, in the end on that. So that's that's really cool. Thanks for that. And I guess so you know from your vantage point. You know, looking forward in 2023, early 2023, what are some of the opportunities you see out there for people?

Speaker 2: 27:36

Yeah, i know, for I mean for us. I know I'm excited you know that suite is a newer vertical for us you know, and so I'm excited just about Meeting these prospects, talking to them. It's one of my favorite things that I get to do is talk with Prospects as they're coming in, asking questions, learning about them and, yeah, i just see a lot of growth opportunity for us and in that space, yeah, and I also see For staffing, because now you have individuals who maybe got a taste of working from home. Maybe it wasn't for them. Yeah and now they realize that there is opportunities out there where you can work from home And do what you love to do, and so I I think there's a lot of opportunities. Covid may have also given businesses the ability to see that they needed help, so maybe people weren't in or people left and they needed outsourced and it was successful. So it's okay to ask for help and it's okay. If your accounting doesn't reside within your brick and mortar and it's somewhere else, it's okay. And so I think we have a lot of opportunities, i think, ahead of us in 2023.

Speaker 1: 28:50

Yeah, sorry, i agree that there is. And to me, i know as a partner group at GVO that, looking back, that we came out of COVID better than we went into it And it really did force a lot of people to analyze how they do business, how their staff works, how you measure and what are the metrics that you look at and things of that nature, and it really forced a lot of businesses to say I have to do business differently to keep up. But yeah, and I think a lot of people have figured out the big chunks of it, but I still think there's some opportunities to do that. And to me, the last question I had for you is I know a little bit, and that's one of the reasons why I think we work well together as partners is that you guys have a fairly intense process to get to know, and we do too. We don't like to do anything and in that sweet account, unless we know the topography. You know it's really easy to step out of landmines when you don't know their landmines there. But, like, when people like, how do people start with, like what you guys do, how does that look like?

Speaker 2: 30:02

It is. it is intensive And so, but it's so successful We need. if somebody's interested, we have a prospect. they can connect to us. you know calling us around our website, But once they go through a demo and they are interested in more we do, We have a CPA, a dedicated CPA and a file a financial nails analyst and then myself too, if it's in that sweet, and we meet with the prospect and we, like a two hour phone call, kind of dig deep in the financials. We go through their cycles, you know the revenue cycle, their payable cycle, inventory, payroll. We really kind of I mean we can't go super deep into it, yeah. Yeah, deep enough to kind of know, ok, where do, where there are some significant issues, where can we help the most, where is it at? And then we go through the financials with them And we walk through the balance sheet, we walk through the PNL, kind of get a good idea as to what the scope of our services would be Again, being recurring, but keeping in control or ship. And then we put together a proposal. It's reviewed internally and then we present it to the client and we really walk through. So our proposals are very detailed in terms of in each section Client does this, we do this, client does this. And so we make sure. Again, the effort of transparency and communication, it's really clear. And then if a client chooses to, a prospect chooses to work with us, they sign the proposal And we usually give them a couple options, a budgeting forecast included or not. But then they start, they sign up and our implementation team, which I'm a member of. Yeah the first group they work with and we get them on boarded. We discuss all of their processes that affect accounting. And we get everything documented, then we turn them over to our client services team.

Speaker 1: 31:49

Awesome.

Speaker 2: 31:50

Yeah, it's pretty involved, but it's it's very successful. We've had a lot of prospects, whether they've chose to go with us or they have said that this process was very informative for them and very enlightening, and that they really understand how much effort we put in.

Speaker 1: 32:05

Yeah, and I think, like you mentioned I mentioned before great questions. You know, as a great consultant, ask great questions and make you think about that. So, like when you guys do your proposals, i'm like do they have the opportunity to like, ok, well, hey, we want to retain, we still want to do this, but you guys do that. Do you guys like mix that up, or how does that go? We do, we can.

Speaker 2: 32:25

Absolutely One of the areas. Most is like things that touch HR, like payroll. Sometimes clients will say you know what? we have hourly staff. We want to keep payroll. A lot of times That makes sense.

Speaker 1: 32:35

They want to be able to approve time. Yeah.

Speaker 2: 32:38

And so we can carve that out. What? we try to do is keep as, because we are full charge. So we don't want to be where they have somebody internally who's doing everything and we're just reviewing.

Speaker 1: 32:49

Yeah, that's hard, that's a hard place to put us in. Yeah, that's what we're designing.

Speaker 2: 32:54

It's not your fit.

Speaker 1: 32:55

Yeah, yeah, that makes that totally makes sense, so OK. So so, if anybody is interested, what's the best way to get hold of you guys?

Speaker 2: 33:02

Honestly, our website is probably the best way. It's just accounting departmentcom And there's contact us on the top, or there's a little thought bubble, you know, on the bottom Chat bubble.

Speaker 1: 33:12

Yeah, on there. Yeah, well, cool. Well, and also from from the GVO side. If anybody wants to get ahold of us, you know we're govirtualofficecom. Also, we have a boost your ERP LinkedIn group, where this and other things will be posted. But well, jenny, thank you very much. As always, we always thoroughly enjoy working with you guys and also the conversation, so so thank you very much and being a part And everybody. I hope you have a great day. Thank you, talk to you later, bye, bye.